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BCG Matrix for Restaurant Food Items:

Updated: Nov 28, 2023

The BCG matrix, also known as the Boston Consulting Group matrix, is a strategic analysis tool used to evaluate the performance of a company's products or services based on their market growth rate and relative market share.

The BCG matrix is primarily used for analyzing a company's product portfolio. And in this case, we have adapted it to analyze food items within a restaurant as well.

BCG matrix is primarily designed for analyzing products in a mature market, so its applicability to individual food items may be limited. Nonetheless, here's a simplified adaptation of the BCG matrix for restaurant food items:


1. Stars (High Market Growth, High Market Share):

Star food items are popular among customers and have a high market share in a high growth market. They are considered as the main revenue generators for the restaurant. The focus should be on maintaining and further growing their market share.

Telerivet Use Case: Use the Telerivet platform to provide loyalty points on ‘Star’ items so that customers are incentivized to come to the restaurant.

2. Cash Cows (Low Market Growth, High Market Share):

Cash cow food items have a high market share in a mature or slow-growing market segment. They consistently generate revenue but have limited growth potential. The objective is to maximize profitability by managing costs and leveraging their established market presence.

Telerivet Use Case: Promote ‘Cash Cow’ food items with a twist using Telerivet’s promotional campaigns.

3. Question Marks (High Market Growth, Low Market Share):

Question mark food items operate in high-growth market segments but have a relatively low market share. They have potential for growth but require additional investment and marketing efforts to capture a larger market share. The restaurant needs to decide whether to invest in these items and turn them into stars or gradually phase them out if they don't show promising growth prospects.

Telerivet Use Case: Provide promo code offers on ‘Question Mark’ food items to increase the sale and ultimately the revenue of such items.

4. Dogs (Low Market Growth, Low Market Share):

Dog (sometimes called pet) food items have low market share in a stagnant or declining market segment. They don't contribute significantly to the restaurant's revenue and may require careful evaluation to determine if they should be removed from the menu or repositioned to attract customers.


The applicability and effectiveness of the BCG matrix may vary depending on the specific market dynamics and strategic goals of the restaurant.


Telerivet Use Case: Gather feedback on whether customers want ‘Dog’ food items on the menu or not using Telerivet 2-way messaging service and Polls.

Additionally, your restaurant can utilize Telerivet to carry out marketing campaigns that set you apart from your competitors.







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